Terms of Use

1. About us and these terms

This website (https://themecanvas.uk) and the apps are operated and published by THEME CANVAS UK LIMITED, registered in Northern Ireland, Company No. NI736836, registered office 3a Main Street, Hillsborough, Northern Ireland, BT26 6AE ("we", "us"). Contact: team@themecanvas.uk.

By using the website you accept Part A. By installing or using one of our apps you accept Part B. If you do not agree, please do not use the website or the apps. Nothing in these terms affects your statutory rights as a consumer.

2. Part A — Permitted use of the website

You may access and view this website for your personal or internal business purposes, and download or print pages for those purposes. You may not scrape, republish or systematically extract content from the website for commercial redistribution without our written permission.

3. Part A — Intellectual property

The website's content — text, design, graphics, logos and inline artwork — is owned by us or our licensors and is protected by copyright and other intellectual-property laws. "Theme Canvas UK" and our brand mark are used by us as trading identifiers. Our software products are supplied under their own licences (many under the GPL, as noted on the relevant product page), which govern where they differ from this section.

4. Part A — Acceptable use

You must not:

• use the website in any way that breaches applicable law or regulation;
• attempt to gain unauthorised access to the website, its hosting infrastructure or any connected system;
• introduce malware, or probe, scan or test vulnerabilities without authorisation;
• use the website to transmit unsolicited advertising; or
• impersonate us or misrepresent an affiliation with us.

5. Part A — Third-party links

Where the website links to third-party sites or resources, those links are provided for information only. We have no control over their content and accept no responsibility for them or for any loss arising from your use of them.

6. Part A — Disclaimers

The website is provided "as is" for general information. While we take care to keep content accurate and current, we make no warranty that the website will be uninterrupted, error-free or free of harmful components, or that its content is complete or up to date. Content about products in development describes our plans in good faith and may change before release.

7. Part A — Limitation of liability

Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited under the law of the United Kingdom.

Subject to that paragraph: if you use the website as a consumer, we are responsible for foreseeable loss caused by our breach of these terms or our negligence, but not for unforeseeable loss, and the website is provided for private use — we are not liable to consumers for business losses. If you use the website in the course of business, we exclude, to the fullest extent permitted by law, liability for loss of profits, revenue, business, goodwill or data, and for any indirect or consequential loss, arising out of or in connection with your use of the website.

8. Part B — App licence grant

Subject to these terms, we grant you a personal, non-transferable, non-exclusive licence to install and use our apps on devices you own or control, for your personal use (or internal business use where the app is marketed for it), in accordance with the app store's usage rules. All rights not expressly granted are reserved. You may not copy (except as part of normal device operation and backup), reverse-engineer, decompile or disassemble an app except to the extent permitted by applicable law, nor rent, lease, sell, sublicense or redistribute it.

9. Part B — Your content

Ownership of content you create in our apps stays with you. We claim no ownership over it. Where an app offers sync or backup and you enable it, you grant us the limited licence necessary to store, transmit and display that content back to you — solely to operate the feature, and for no other purpose. Deleting your content or account ends that licence, subject to the deletion timescales in our Privacy Policy.

10. Part B — Subscriptions and billing

Where an app offers paid subscriptions or in-app purchases, these are purchased through the Apple App Store or Google Play, and payment is taken by Apple or Google under their terms. In particular:

• Subscriptions auto-renew at the end of each billing period until cancelled.
• To avoid renewal, cancel in your store account's subscription settings at least 24 hours before the end of the current period. Deleting the app does not cancel a subscription.
• Prices are shown in the store before purchase; price changes are notified through the store mechanism and take effect at your next renewal.
• Refunds of store purchases are handled under the applicable store's refund policies — and, for UK consumers, alongside your statutory rights, which these terms do not reduce (see sections 11 and 12).

11. Part B — Consumer cooling-off rights for digital content

If you are a consumer in the United Kingdom, the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 give you a 14-day cooling-off period for purchases made at a distance. For digital content supplied immediately (such as an app unlock, subscription content or a downloadable product), you will be asked to expressly consent to immediate supply and to acknowledge that, once the download or supply begins, you lose the statutory right to cancel within the 14-day period. This is the standard mechanism used by the Apple App Store, Google Play and our own checkout for digital downloads. Your other statutory rights — including remedies for digital content that is faulty or not as described under the Consumer Rights Act 2015 — are unaffected.

12. Refunds for digital products

This section applies to digital products we sell directly (for example, Pro licences for our WordPress themes and plugins) in addition to app-store purchases covered above.

12.1 Your statutory cooling-off right

Under the UK Consumer Contracts Regulations 2013, consumers have a 14-day right to cancel distance purchases. For immediate digital downloads, at checkout you will be asked to expressly consent to immediate supply and acknowledge that beginning the download waives the 14-day cancellation right, as the Regulations provide. If you do not give that consent, the download is made available after the 14-day period ends.

12.2 Our support-first refund approach

Statutory rights are a floor, not our ambition. If a product you bought from us doesn't work as documented, contact team@themecanvas.uk first and let us try to fix it — most issues are configuration and are resolved quickly. If we cannot make the product work as described for you within 14 days of your purchase, we will refund it in full. We don't offer refunds merely for a change of mind after download, but we apply this policy reasonably and in good faith.

12.3 Faulty digital content

Nothing in this section limits your rights under the Consumer Rights Act 2015: if digital content is faulty, you are entitled to a repair or replacement and, where that fails, a price reduction or refund.

13. Part B — Acceptable use of the apps

You must not use our apps to break the law, infringe others' rights, or attempt to disrupt, overload or gain unauthorised access to our services or other users' data. You must not use the apps to create, store or transmit unlawful content. We may suspend service to protect the integrity of our systems or other users.

14. Part B — Termination

You may stop using an app, and delete your account where one exists, at any time. We may suspend or terminate your licence if you materially breach these terms and (where the breach is remediable) fail to remedy it within a reasonable period after we notify you. On termination, the licence in section 8 ends; sections that by their nature should survive (including your content ownership, liability provisions and governing law) survive. Paid subscription periods already charged are handled under the relevant store's refund rules and your statutory rights.

15. Part B — App store beneficiary clauses

For apps downloaded from the Apple App Store: these terms are between you and us, not Apple. Apple has no obligation to provide maintenance or support for the app and is not responsible for addressing claims relating to it (including product liability, regulatory compliance and consumer-protection claims) or third-party intellectual-property claims. However, Apple Inc. and its subsidiaries are third-party beneficiaries of Part B of these terms and, upon your acceptance, Apple has the right to enforce Part B against you. You represent that you are not located in a country subject to a US Government embargo and are not on any US Government list of prohibited or restricted parties. Where an app is downloaded from Google Play, Google's standard terms for app distribution apply in addition to Part B.

16. Severability

Each provision of these terms operates separately. If any court or competent authority decides that any provision is unlawful or unenforceable, that provision will be treated as deleted to the minimum extent necessary, and the remaining provisions continue in full force and effect.

17. Governing law and jurisdiction

These terms are governed by the law of Northern Ireland, and the courts of Northern Ireland have jurisdiction over any dispute arising from them. If you are a consumer, this does not deprive you of the protection of mandatory provisions of the law of the country in which you live, and you may also bring proceedings in your local courts where the law allows.

18. Contact

Questions about these terms: team@themecanvas.uk, or by post to THEME CANVAS UK LIMITED, 3a Main Street, Hillsborough, Northern Ireland, BT26 6AE, United Kingdom.